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To Order Online
Ordering from FavorAffair.com couldn’t be easier – or more secure! Your credit card
information is safe on our secure online shopping basket. Ordering online is the
quickest way for you to go from browsing, to shopping, to buying!
If you have a question about your online order – just shoot us an email to
FavorAffair@theshopsat24seven.com. You can email us 24 hours a day, 7 days
a week. Or if you’d prefer, just give us a call…
We actually
answer our phones. Really! Call us toll free at 1-866-586-5293 from 8am to 10pm
EST.
We can rush
deliver your order in most cases. Between the hours of 8am and 10pm EST, Monday
through Friday, just call us and we’ll work with you on getting your order to you
in a hurry!
Once you receive your favors,
we’re sure you’ll never want to let them go! But if you need to return them for
any reason, go ahead and send them back. We accept returns on everything but personalized
and edible items. For any reason.
Our return process is easy – simply send us an email to
FavorAffair@theshopsat24seven.com or call us at 1-866-586-5293
within 7 days of receiving your order for authorization on a return. We can accept
authorized returns within 7 days as long as the items are unused and still in their
original packaging.
Use your Visa, MasterCard,
American Express and Discover to purchase your favors online or by phone.
We ship your orders
within 2-5 business days from the day your order was placed. (Personalized or back
ordered items may take longer – please see individual product descriptions.) Occasionally
your order will arrive in multiple shipments. If you require a rush order, please
call us, toll-free at 1-866-586-5293 to discuss rush delivery.
We usually use UPS
Ground for the majority of our US shipping. Rush deliveries can be arranged using
other methods, like 2nd day air or overnight, at an additional charge.
We cannot ship outside the US or Canada.
We do, however, know of two great online favor stores that ship to the UK and Australia.
UK customers will find what they need at
http://www.aweddinglessordinary.co.uk and Australia customers are sure to
be thrilled with the selection available at:
http://www.bonbonniere.com.au.
When you are placing an order
you’d like shipped to Canada, please remember to choose Canada in the pull down
“Country” field. Then please choose “UPS Standard to Canada” as your shipment method.
This will mean that standard UPS rates will be automatically calculated and applied.
They are based on the weight of your order.
In addition to UPS Standard to Canada rates, we charge a flat $16.95
fee for orders over $40.00, to cover any taxes and duties. This fee will prevent
you from incurring any additional charges once the package arrives in Canada.
It’s true! Favor Affair
is happy to provide samples to our customers. Go ahead and order a sample pack.
By seeing a sample, you’ll feel that much more confident when you place your final,
larger order for your wedding!
Sales tax will
only be assessed for orders that are shipped within the state of Georgia (7%). All
other states and countries are tax-exempt.
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